Project ECHO® Glossary of Terms



Community Health Worker (CHW)    A community health worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. 


  Share freely with others particularly in the case of knowledge to enable others to become equally expert.

Dry Run

  A rehearsal that is scheduled prior to the ECHO Session launch where hub sites check VTC capability of the hub and spoke sites and to provide housekeeping information.


  Extension for Community Healthcare Outcomes

ECHO Institute™

  Refers to Project ECHO’s legal entity, faculty and staff as well as headquarters and physical location at UNMHSC in Albuquerque, NM.

ECHO Model™

  Developed as a platform for both healthcare service delivery and research in 2003. The ECHO model is based on four core pillars: 1. use technology to leverage scarce resources, 2. sharing “best practices” to reduce disparities, 3. case-based learning to master complexity, and 4. a web-based database to monitor outcomes. The ECHO model develops knowledge and capacity among community clinicians through on-going telementoring and education.


  Regional centre where multidisciplinary team of subject matter experts is located.


  Project ECHO’s web-based partner relations management tool that is used to manage ECHO programs, collect data on ECHO program participation, and provide online resources to partners.

IT Support Techs

  Project ECHO IT employee dedicated to managing and coordinating participant technological connections to the ECHO sessions.

Knowledge Networks

  Consists of regularly scheduled ECHO sessions that bring together expert interdisciplinary specialists and community-based partners.

Learning Loops

  The sharing of knowledge between experts and community partners through active participation in ECHO sessions.

Mock TeleECHO™ Clinic (Mock ECHO)

  Simulated ECHO session that is designed to prepare hub team members for launching live ECHO.

Project ECHO®

  Refers to the overall movement to implement the ECHO model, including the ECHO Institute.


  Implementation and adaption of the ECHO model based on community needs and resources with training and technical assistance from the ECHO Institute and other superhubs.


  Community partner site at which individual or team of learners is located and connects to Hub via ECHO sessions.

TeleECHO™/ECHO Session)s)

  Term used to describe regularly scheduled videoconferencing sessions which include subject matter experts and learners who use the ECHO model, brief lectures, and case-based learning to create learning loops. ECHO sessions are a core feature of the ECHO model. 

ECHO Lead/Facilitator

  The ECHO Lead/Facilitator assists in curriculum development for the educational and training component of the ECHO program and assists in coordinating ECHO program functions.

ECHO Program Coordinator

  The ECHO Program Coordinator who is responsible for the administrative and organizational component of an ECHO program, assists in coordinating an ECHO program curriculum development, and provides guidance information to ECHO participants and ECHO session guest speakers.


  Term used to describe the guided mentoring relationship that develops during an ECHO session using videoconferencing technology.


  University of New Mexico Health Sciences Centre, where the ECHO Institute is based in Albuquerque, NM.


  Video teleconferencing; participation in ECHO sessions via video connection (like Zoom).


  Teleconferencing software used for ECHO session

Project ECHO Sydney Local Health District is a collaboration between